Returns & Exchanges
At iHome, we want you to be completely satisfied with your electronics purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your box, ensuring any old labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once our technicians verify the item condition.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing